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Services
MedCom is a 24 hour live answering service providing commercial, professional and medical answering services to the Southeastern United States.  Our offices are located in Columbia, SC and Augusta, GA. We can create a custom call relay package designed specifically for you and your business.  We also periodically review your account traffic and rate package to maintain efficiency where billing is concerned.

Some Of Our Services and Qualifications Include:

  Stability (Established 1988)
  100% Live Operators
  Service Neutralization (in case of emergencies or vacation)
  Automated on-call rosters
  Receptionist Services 24/7 (Permanent or Temporary)
  Structured Automation
  Web Based
  Caller ID
  Paging
  SMS Text Messaging (Cell phones/PDA/iPhones/etc.)
  SMS Inbound/Outbound (quick verification response to calls)
  E-Mail
  Faxing
  Verbal Delivery of Messages
  Connecting Callers Directly to you (Patch)
  Call Verification
  Hard Copies Upon Request (additional charge)
  Appointment Setting - Verificiation - Cancellations (Verbal/Text/Email)
  Order Entry
  Wake-up Calls
  Digital Call Logging
  Fiber Optic Lines - faster call processing
  Messages held for the Office
  Secure Message Encrytion
  Alternate Power Supply
  HIPAA/HITECH Compliant
  Professional Image
  Same Day Service
  Multiple Office Network Capability
  Multiple Message Dispatch
  Group Email Messaging Accounts
  Prospect Screenings
  Advice Scripts
  Code-Stemi / Stat / Prescription / Lab Protocol / EHR
  Exclusive Account Listings
      (Names, Terminology, Special Wording)

  American Express/Visa/MasterCard
  Members of BBB/SCAHACC/SCMGMA

Contact us today to receive a package
that fits your needs!


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MedCom Provides Answering Services For Many Industries:

Medical
  • Home Health Care
  • Pharmacy
  • OB/GYN
  • Hospice
  • Cardiology
  • Endocrinology
  • Pediatrics
  • Internal Medicine
  • Surgeons
  • Coroner
  • Dentistry
  • Council
  • And More!
  • Legal
  • Restaurants
  • Heating and Air
  • Plumbing
  • Construction
  • Carpet Cleaning
  • Janitorial
  • Real Estate
  • Roofing
  • Pest Control
  • Towing
  • Funeral Homes
  • Employment Agencies
  • Apartment Complexes
  • And More!